YouSpeak: User reviews and our responses from around the web- vol 1

As we tweeted about this a few weeks ago, we’re going to start posting user reviews that we find around the web on our blog. User reviews are important, exciting, scary and even at times a bit angering to read. Unfortunately we’ve found that only users that feel strongly about their thoughts (either good or bad) tend to post them and it’s rare to see a “middle of the road” response.  That said, we’re still going to post the good, bad and the ugly that we find because they all help us to improve our site and it also happens to give us the opportunity to respond.

You can see our responses in blue

04/26/12

Continuing ed is continuing ed… what do you expect?

by chrisr693 at Citysearch

I think everyone dreads completing any required ce hours every few years so irregardless how great or terrible the program is, I think we all go in with a pissed off attitude. Agents like myself hated going in to hotel conference rooms and ugly schools to sit on uncomfortable chairs at some place on Main street so the convenience of doing it online is really nice. We’re agents too and we felt the same way.  We wanted to make the experience more enjoyable, convenient and less painful…. so we did

Like the agent who made the comment below “cheapest for a reason”, the instructor is very good. The prompting every 10 or 15 minutes to make sure we’re still there does get annoying but even in their “are you still there” message they apologize for having to do it because it’s a state board of professional licensure requirement for all online schools.  Glad you didn’t get mad at us for that.  We were recently “audited” by the state (as all schools are) and prior to the audit we did not require users to click a button.  We think it’s frustrating, annoying and unecessary but rules are rules and we follow them.  If you know of an online school that doesn’t require you to click every so often to prove that you’re still there then that school is not in compliance with state regulations.

Basically, I didn’t really know what I would be looking at when I signed up for the class and it turned out to be mostly the instructor on the screen. It wasn’t a big deal for me because I would play the video, open up other work and do that at the saame time as listening. Creative, we’ll pretend we didn’t read that…. But seriously, I think listening to the course is just as good as watching it.  In fact, personally, I like the voice more than the look too.  If you’re reading this, what background would you prefer to see him on, a beach?

The instructor definitely sounds like Mike Rowe and is a pleasure to listen to. Thanks, we think so too

I don’t think of myself as one of the brightest bulbs but a lot of the material wasn’t new to me. There was some new good/interesting material but mostly review which I guess is the reason we take the course? All real estate CE courses have specific content and syllabus’ that need to be followed and unfortunately a lot of the material included on the syllabi (is that spelled correctly?) isn’t “cutting edge” stuff.  As soon as the state approves newer stuff, we’ll have it up on our site for you.  In fact, we’re currently working on an internet and technology module that we’ll be releasing next week so stay tuned for that.

I have already recomended the course to my co-workers because out of all the options available I think this is the best especially for the price point.

-Thanks, Chris.  Aside from the occassional spelling errors we enjoyed reading this.

If you’re looking to complete your 12 hours of continuing education to keep your license active, click here to check out our online school, keepmecertified.com.