{"id":1518,"date":"2015-02-20T14:46:15","date_gmt":"2015-02-20T19:46:15","guid":{"rendered":"http:\/\/keepmecertified.com\/blog\/?p=1518"},"modified":"2015-02-20T14:57:22","modified_gmt":"2015-02-20T19:57:22","slug":"the-real-talk-promise-the-best-and-only-way-we-do-business","status":"publish","type":"post","link":"https:\/\/keepmecertified.com\/blog\/the-real-talk-promise-the-best-and-only-way-we-do-business\/","title":{"rendered":"The \u201cReal Talk Promise\u201d: The Best and Only Way We Do Business"},"content":{"rendered":"<p><a href=\"http:\/\/keepmecertified.com\/blog\/wp-content\/uploads\/2015\/02\/Screen-Shot-2015-02-20-at-2.48.58-PM.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-1522 aligncenter\" src=\"http:\/\/keepmecertified.com\/blog\/wp-content\/uploads\/2015\/02\/Screen-Shot-2015-02-20-at-2.48.58-PM-300x197.png\" alt=\"Screen Shot 2015-02-20 at 2.48.58 PM\" width=\"300\" height=\"197\" srcset=\"https:\/\/keepmecertified.com\/blog\/wp-content\/uploads\/2015\/02\/Screen-Shot-2015-02-20-at-2.48.58-PM-300x197.png 300w, https:\/\/keepmecertified.com\/blog\/wp-content\/uploads\/2015\/02\/Screen-Shot-2015-02-20-at-2.48.58-PM-1024x675.png 1024w, https:\/\/keepmecertified.com\/blog\/wp-content\/uploads\/2015\/02\/Screen-Shot-2015-02-20-at-2.48.58-PM.png 1180w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><\/p>\n<p>I just got off the phone with the customer support department of a relatively new company to Boston and aside from their support department I think very highly of \u00a0what they\u2019re doing in Boston.\u00a0 However, that phone call did inspire me to write this article.\u00a0 Unlike my recent phone conversation, I\u2019m going to keep this article simple, easy to understand and to the point.<\/p>\n<p>Let\u2019s take a moment to consider how we interact with friends, family and employees at your favorite store.\u00a0 With some variation, you generally feel positive after each interaction.\u00a0 Why is it that you feel good?\u00a0 I have no idea what you were talking about or what you just bought but you probably feel good about it because everything you did felt natural.<\/p>\n<p>Take what I just described in the previous paragraph and apply those same types of positive interactions to any business.\u00a0 Now you might be asking yourself, \u201chow come every business doesn&#8217;t work like this?\u201d \u00a0Some PHD students spend years researching and writing their thesis on that topic so I&#8217;m not going to waste your time trying to answer that in this brief blog post. \u00a0I can tell you that we\u2019re proud to give our customers and users the \u201creal talk\u201d experience.<\/p>\n<p>If you use <a title=\"Keep Me Certified School of Real Estate\" href=\"http:\/\/keepmecertified.com\" target=\"_blank\">KeepMeCertified<\/a>, a certified real estate school,\u00a0\u201creal talk\u201d is exactly what you\u2019re going to get. The Real talk promise means\u2026<\/p>\n<ol>\n<li><strong>Responding, fixing and following up<\/strong>\u00a0promptly<\/li>\n<li><strong>No boiler plate scripts<\/strong>&#8211; If you talk to us on the phone, expect a conversation like you would have with a friend.\u00a0 If you get an email from us, you\u2019ll see it\u2019s meant just for you.<\/li>\n<li><strong>No foreign accents<\/strong>&#8211; There\u2019s nothing worse than getting redirected to someone who thinks they speak perfect English but has such a hard accent that even \u201cSiri\u201d can\u2019t understand.\u00a0 Anyone you\u2019ll ever end up talking to lives, eats and works in Boston.\u00a0 Don\u2019t worry, we don\u2019t have Boston accents and no there\u2019s nothing wrong with the Boston accent, we just don\u2019t have them.<\/li>\n<li>\u00a0<strong>If\u00a0 we\u2019ve done something wrong<\/strong>\u00a0we\u2019ll own up to it, apologize and make it right.\u00a0 On the flipside, if you\u2019ve done something wrong we\u2019re going to tell you but don\u2019t get upset with us because we\u2019ll help you through it.<\/li>\n<li><strong>You expect a high quality working product<\/strong>\u00a0and that\u2019s what you\u2019re going to get from us!\u00a0 Anything less is unacceptable.<\/li>\n<\/ol>\n<p>You can hold us to this promise and if you ever feel like you\u2019ve been short changed by anything we do or offer, send a note to Jeff at support [at] keepmecertified.com.<\/p>\n<p>If you have any questions or don\u2019t believe us, give us a try.\u00a0 Sign up for our 12 hour accredited real estate continuing education course at\u00a0<a title=\"keepmecertified.com\" href=\"http:\/\/keepmecertified.com\" target=\"_blank\">keepmecertified.com<\/a>\u00a0or send us an email.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I just got off the phone with the customer support department of a relatively new company to Boston and aside from their support department I think very highly of \u00a0what they\u2019re doing in Boston.\u00a0 However, that phone call did inspire me to write this article.\u00a0 Unlike my recent phone conversation, I\u2019m going to keep this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1522,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-1518","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online-real-estate-school","cat-5-id","has_thumb"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - 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