Questions regarding course content or technical issues may be submitted via email to firstname.lastname@example.org
User- A user is any person or any thing (robots included) that accesses our website.
We need to obtain certain information for identification purposes. Any personal information that is stored, is stored in our secure database. Your credit card number and security code are never stored in our database. Your credit card number is encrypted and sent directly to our payment processor and cannot be viewed by Keep Me Certified. When you fill out some of our forms during the registration process. We may use your name (first name and first letter of your last name) and likeness to temporarily display in the corner of our website through a third-party service named Proof Technologies "Proof". You can learn more about their service at useproof.com If your name and/or likeness appears on our website and you would like us to remove it, please send us an email to email@example.com and we would be happy to promptly remove it.
If you are not satisfied for any reason simply contact us within 24 hours of registering for the course to receive a full refund. If you have already completed the course or any certificate of completion has been sent prior to requesting a refund, you are not eligible for a full refund, but may be eligible for a partial refund. If you purchased a package of courses and already completed some of the courses in that package, you may be eligible for a partial refund. If you have purchased our real estate license exam prep course (not continuing ed) that comes with an ebooks, the cost of the ebooks will be deducted from the refund amount since we cannot resell them and they are already in your posession.
We work tirelessly to produce and offer quality training content and a superior customer service for all of our users. One way that helps us obtain feedback is by including a very brief customer survey at the end of many of our courses. An evaluation takes about a minute to complete and is considered a required module in the course. The quantity and/or quality of your feedback does not affect in any way your ability to obtain a certificate of completion. We appreciate any and all constructive criticism and are happy to hop on a call to discuss further if necessary. Thank you in advance for your participation and assistance in helping us continue to build better training for professionals.
E-mail Disclaimer- All inbound emails and messages sent from a user to Keep Me Certified can be posted on our blog or other social media sites managed by KMC. If an email is chosen to be posted, any secure information which means your email address, phone number, address and license number of the sender will be removed prior to posting. We may use and/or publish your first or full name.
As a regulated and licened real estate school, we are required to comply with any and all requests from a regulatory entity (ie Real Estate Commission, Department of Consumer Protection, Division of Professional Licensure, etc.). We will provide any information requested by a regulatory entity to that entity or third-party per their instruction.
This term is ONLY applicable for our South Carolina real estate students.
To earn a referral fee, the student (“Referree”) must access our website using the referring students ("Referror") personal referral link when they are ready to create their account and register for one of our course packages. Our servers will automatically recognize and record the referral once the Referree succesfully completes the registration process. Students who do not access our website using your personal referral link when they are ready to register for a course package will not count as a referral. Each referral is worth $10. Sending us an email after the Referree registers to tell us they were referred by another student will NOT earn anyone a referral fee. All Referree’s must use a personal referral link when they are ready to create their account and register for a course package in order for a referral fee to be recorded. Referral fees are only earned when Referror refers Referree to the same or similar courses in the same state AND the Referree does not already have an account. An individual will not earn a referral fee for setting up another account for themself using another email address. Referror and Referree cannot be the same user account. In other words, an individual cannot refer themself and will not receive referral credit for doing so.Referral checks are sent out at the beginning of each month in arrears for all referrals made during the previous calendar month.
Please reach out to us with any questions and thank you for continuing to help us grow!
Student accounts will expire 12 months from the day the student registered. With the exception of our Colorado students enrolled in an Annual Commission Update course, all students can watch and review course videos as many times as they desire and at their own pace for 12 months from the date they registered. Even though we offer many classes, the registration fee will only give a student credit for a maximum number of continuing education credit hours that they registered for.
All content on the site is fully owned by Dealroom Partners and by signing up for an account you are granted a limited “personal use” license. No content may be recorded, licensed or re-purposed for any form of commercial or non-commercial use without obtaining prior express written consent from Dealroom Partners.
Our courses are designed to provide accurate educational information regarding the subject matter covered. Our courses are NOT taught by or with legal counsel and therefore cannot and should not be used for legal advice at any capacity. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Further, the reader of this material hereby releases and forever discharges Dealroom Partners LLC (Keep Me Certified), its partners, instructors, guest instructors, employees and contractors from any and all causes of action and/or claims for relief, including attorney’s fees and costs, which have been or may be sustained as a result of the educational information provided.
Dealroom Partners is in no way, shape, or form liable in any way whatsoever for any type of damage that a user may cause to themselves or others (personal and/or property) before during or after the use of our website. User agrees to indemnify and hold harmless Dealroom Partners llc, its officers, employees, owners, contractors and any other affiliated parties from any and all claims made against Dealroom Partners due (in part or whole) to the use of this website, course, and educational content.
The best way to reach us is by email at firstname.lastname@example.org. Our phone number is 617-651-1335 but we strongly recommend you email us because phone messages are only checked periodically.
Keep Me Certified
PO Box 15366, Boston MA, 02215
Last updated 02/02/2021