Last updated 10/4/2026
Questions regarding course content or technical issues may be submitted via email to [email protected]
Dealroom Partners llc (dba Keep Me Certified) may herein referred to as "Dealroom Partners" is a Massachusetts limited liability company and is the entity that owns and operates Keep Me Certified.
User- A user is any person or any thing (robots included) that accesses our website.
Website- keepmecertified.com and any subdomains or other domains owned and/or operated by Dealroom Partners
We need to obtain certain information for identification purposes. Any personal information that is stored, is stored in our secure database. Your credit card number and security code are never stored in our database. Your full credit card number is encrypted and sent directly to our payment processor. We may use your first name and first letter of your last name and likeness to temporarily display in the corner of our website through a third-party service named Nudgify. You can learn more about their service at nudgify.com If your name and/or likeness appears on our website and you would like us to remove it, please send us an email to [email protected] and we would be happy to promptly remove it. We take reasonable and appropriate steps to protect the security and integrity of our systems and the data we collect. However, you acknowledge and agree that: (A) no method of transmission over the Internet or method of electronic storage or transmission is 100% secure; and (B) we make no guarantee regarding the security of our systems or the data we collect.
We do not disclose which courses or videos you have watched to advertising or social media companies without your consent. We share course viewing and completion records only with licensing authorities, the professional association you designate for Ethics credit, service providers acting on our behalf, or as required by law.
Attention members of NAR: In some states prior to starting one of our Ethics courses we may ask you for the name of the local board you are affiliated with. By identifying your local board, we may have the ability (but not the obligation) to submit your completed Ethics credits to them - for your convenience. If you affirmatively do not want us to submit your completed Ethics credits to your local association, send us an email to [email protected] prior to completing the Ethics course you enrolled in. Importantly, it is solely your responsibility to make sure you are satisfying any NAR requirements. We are not affiliated with NAR.
Course and package prices may change at any time, but a change will not affect a purchase you already made.
If you are not satisfied for any reason simply contact us within 24 hours of registering for the course to receive a full refund. If you have already completed the course or any certificate of completion has been sent prior to requesting a refund, you are not eligible for a full refund, but may be eligible for a partial refund as determined by our team on a case by case basis. If you have purchased our real estate license exam prep course (not continuing ed) that comes with ebook(s), the cost of the ebooks will be deducted from the refund amount since we cannot resell them and they are already in your possession.
Please contact us before disputing a charge with your card issuer so we can resolve the issue. If you file a chargeback for a course you completed or received credit for, we may suspend your account, withhold or revoke the related certificate(s), and notify the licensing authority that payment was reversed.
The Terms of Use and the relationship between you and Dealroom Partners shall be governed by the laws of the Commonwealth of Massachusetts. You and Dealroom Partners agree to submit to the personal and exclusive jurisdiction of the courts located within Suffolk County, Massachusetts. The failure of Dealroom Partners to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the website or the Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Users (you) are not permitted to copy, record, take photographs, screenshots, videos of, replicate, or make derivative works of our website, or course content without explicit written permission from Dealroom Partners.
By registering and completing any of our courses, you assert and certify under penalties of perjury the following; that you are the only individual whose license number is attached to your account, that you are the only individual who completed the content, that you spent the requisite time in the course to earn a certificate of completion. You also certify under pains and penalty of perjury that you, the student receiving the educational credit for completing each course, are the individual who performed (or will perform) all of the work required to complete the course and obtain credit. Only you are permitted to login to your account on our website. Violations related to providing accurate information to us can lead to credit revocation, reporting issues to the appropriate licensing authority, and account termination without refund.
We work tirelessly to produce and offer quality training content and superior customer service for all of our users. One way that helps us obtain feedback is by including a very brief survey at the end of many of our courses. It takes about one minute to complete. The survey may be required in some jurisdictions to complete the course, but your answers never affect your certificate. We appreciate any constructive feedback and are happy to hop on a call to discuss further if necessary. Thank you in advance for your participation and assistance in helping us continue to build better training for professionals.
All inbound emails and messages sent from a User to Dealroom Partners can be posted on our blog, website, or other social media sites managed by Dealroom Partners. If an email is chosen to be posted, any secure information including your email address, phone number, address and license number of the sender will be removed prior to posting. We may use and/or publish your first name and first letter of your last name.
As a student, we will periodically reach out to remind you about completing your continuing ed, new course announcements and updates, and other marketing initiatives. You may op-out of our marketing related communications by clicking the "unsubscribe" (or similar) link/button at the bottom of each marketing email. We also send out transactional emails like payment confirmation, enrollment confirmation, and course completion certificates to name a few. You can unsubscribe from our marketing emails at any time.
We keep completion records for at least the period required by each state in which we are approved, and we may provide them to licensing authorities on request. As a regulated and licened real estate school, we are required to comply with any and all requests from a regulatory entity (ie Real Estate Commission, Department of Consumer Protection, Division of Professional Licensure, etc.). We will provide any information requested by a regulatory entity to that entity or third-party per their instruction.
If any reasonable accommodation is needed, please reach out to Jeff by sending a note to [email protected] or calling us at 617-651-1335. Reasonable accomadations can also be made via mail to Keep Me Certified, PO Box 15366, Boston MA 02215
Attention REALTORS: This paragraph is just for members of the National Association of Realtors. Our Code of Ethics course is produced from the NAR curriculum available on their website for the purpose of meeting the education requirements for their members, but it is up to each individual/local association to determine whether they will accept our course for credit towards the NAR specific Ethics requirement. If you are affiliated with a local NAR association, please check with them to confirm whether or not they will accept this course to satisfy the NAR Ethics requirement. This course is already fully approved for continuing education credit towards satisfying the state's license renewal requirement in each state it is offered. In some states prior to starting one of our Ethics courses we may ask you for the name of the local Association you are affiliated with. By identifying your local board, we may have the ability (but not the obligation) to submit your completed Ethics credits to them - for your convenience. Importantly, it is solely your responsibility to make sure you are satisfying any NAR requirements. Although some of our instructors are actively licensed Realtors, we are not affiliated with NAR.
This section is ONLY applicable for our South Carolina real estate students.
The South Carolina Real Estate Commission mandates every real estate school provide access to an Enrollment Agreement which includes information about the school, course and any necessary policies/rules (eg refunds, course availability, testing, passing scores etc..) The SC Real Estate Commission requires that the terms of the Enrollment Agreement be agreed to prior to enrolling in the course so here at Keep Me Certified we include a copy of our Enrollment Agreement in the Terms of Use because every South Carolina student is required to agree to the terms of our Enrollment Agreement. A copy of our Enrollment agree can be found here and before beginning each of our South Carolina approved continuing ed courses.
To earn a referral fee, ALL of the following rules must be met. They are simple and we unfortunately need to spell them out so people don't take advantage of us. A new student (“Referree”) must access our website using the referring students ("Referror") personal referral link when they are ready to create their account and pay for one of our course packages. Our servers will automatically recognize and record the referral once the Referree succesfully submits payment.
Each successful new referral that meets ALL of the above criteria is worth $10. Referral checks are sent out at the beginning of each month in arrears for all referrals made during the previous calendar month.
Per IRS requirements, we may require a W-9 before paying referral fees.
Please reach out to us with any questions and thank you for continuing to help us grow!
As we have all experienced, occasionally websites go offline due to a hiccup somewhere on the internet. We are rarely unavailable or offline, but this is the internet and anything can happen at any time. Remember when Facebook and Instagram were unavailable globally for hours in 2021? If it can happen to them, it can happen to anyone. In the unlikely event that we do go offline, which is rare, it is usually due to an upstream service provider (ie AWS, Cloudflare, or another service provider) that is subsequently affecting the availability of our and many other websites. Our leadership and engineering team will get notified from automated monitoring tools we have in place and we will work dilligently to get our website and services back online asap. Know that we will do everything we can to get back online asap.
If you believe content on our website infringes your copyright, send a notice to our designated agent with: your contact information; a description of the copyrighted work; the location of the allegedly infringing material; a statement that you have a good-faith belief the use is not authorized; a statement, under penalty of perjury, that your notice is accurate and you are authorized to act; and your physical or electronic signature. Send notices to: Copyright Agent, Keep Me Certified, PO Box 15366, Boston, MA 02215, and [email protected].
Student have access to each course for 12 months from the date they have enrolled. Students can watch and review course videos as many times as they desire and at their own pace for 12 months from the date they enrolled. Even though we offer many classes, the registration fee will only give a student credit for a maximum number of continuing education credit hours that they registered for. Colorado exception: Annual Commission Update courses must be completed by December 31 at 11:59 p.m. Mountain Time of the year you enroll, after which access ends and no refund will be provided. Colorad ACU course access requirements are set by DORA and no exceptions are allowed.
All content on the site is fully owned by Dealroom Partners When you enroll, we grant you a limited, personal, non-transferable, revocable license to view the course content for your own education during your access period. You may not copy, record, license, sell, or create derivative works from any content for commercial or non-commercial use without our prior written consent.
Our courses are designed to provide accurate educational information regarding the subject matter covered. Some courses include attorney instructors or contributors, but no course creates an attorney-client relationship or constitutes legal advice. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Users hereby release and forever discharges Dealroom Partners LLC (Keep Me Certified), its partners, instructors, guest instructors, employees and contractors from any and all causes of action and/or claims for relief, including attorney’s fees and costs, which have been or may be sustained as a result of the educational information provided.
Dealroom Partners provides its website(s), service(s), blog, and/or online courses on an “as is with all faults” basis and User assumes all risks of using the website and/or online courses and all risk of errors and/or omissions, including the transmission or translation of the information in the website(s) and/or online courses. Dealroom Partners is in no way, shape, or form liable in any way whatsoever for any type of damage that a user may cause to themselves or others (personal and/or property and/or otherwise) before during or after the use of our website. In no event shall Dealroom Partners total aggregate liability for all damages, losses and causes of action (whether in contract, tort (including, but not limited to, negligence and strict liability), or otherwise) arising out of or related to these terms, the website and/or online course, and/or use of Dealroom Partners web site, exceed the fees paid by User for the website and/or online courses even if Dealroom Partners or its affiliates have been advised of the possibility of such damages. If and to the extent any payment required to be made under these terms or damage limitation set forth herein is deemed to constitute liquidated damages, User acknowledges and agrees that such damages are difficult and impossible to determine and that such payment is intended to be a reasonable approximation of the amount of such damages and not a penalty. Notwithstanding anything to the contrary contained here, User’s sole and exclusive remedy for any breach of these Terms of use and/or any liability arising out of or related to these Terms of Use and/or the website and/or online courses shall be a refund of the fees paid by User for the website and/or online course. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the aforementioned limitation or exclusion may not apply. User agrees to indemnify and hold harmless Dealroom Partners llc, its officers, partners, agents, employees, owners, instructors, guests, contractors, representatives and any other affiliated parties from any and all claims made against Dealroom Partners due (in part or whole) to the use of this website, courses, and educational content contained within.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND COURSES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE.
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO RESOLVE DISPUTES WITH US THROUGH INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.
Informal resolution first. Before starting arbitration, you and we agree to try to resolve any dispute informally. Send a written notice describing the dispute and the relief you want to [email protected] or PO Box 15366, Boston, MA 02215. We will send notices to the email on your account. If the dispute is not resolved within 60 days, either party may begin arbitration.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the website, or any course will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The Federal Arbitration Act governs this section. The arbitrator decides all issues, except that a court decides questions about the validity or scope of the class action waiver below. Hearings will take place by video, by phone, or in the county where you live, at your choice. Fees are paid as the AAA Consumer Arbitration Rules provide.
Exceptions: Either party may bring an individual claim in small claims court if it qualifies. Either party may also seek an injunction in court to stop infringement or misuse of intellectual property.
Class action and jury trial waiver: You and we may bring claims against each other only in an individual capacity, not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims of more than one person. You and we each waive the right to a jury trial.
Mass filings: If 25 or more similar arbitration demands are filed against us by or with the help of the same law firm or coordinated group, the AAA's Mass Arbitration Supplementary Rules apply, and the cases may be administered in batches.
30-day opt-out: You may opt out of this arbitration agreement by emailing [email protected] within 30 days after you first accept these Terms, with your name, account email, and a statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.
If the class waiver is unenforceable. If a court finds the class action waiver unenforceable for a claim, that claim must proceed in court, not arbitration, and the rest of this section still applies to other claims.
You acknowledge and agree that: (i) you are waiving your right to a trial by jury and your right to participate in a class or representative action; and (ii) you may bring a claim(s) against Dealroom Partners only in your individual capacity, and not as a plaintiff or class member in any purported class, representative, or private attorney general proceeding. For purpose of clarification, you cannot make "class action" claims. An arbitrator cannot group your claim(s) with any other claims, causes of action, or disputes.
You hereby agree to defend, indemnify and hold harmless Dealroom Partners, its affiliates, and its and their respective officers, directors, employees, and agents from and against all third-party claims and liabilities (including attorneys’ fees and costs) arising out of or relating to your violation or alleged violation of these Terms.
The best and fastest way to reach us is by email at [email protected] or through the live chat feature available across most of our website. Our phone number is 617-651-1335.
Keep Me Certified
PO Box 15366, Boston MA, 02215
Accessing and using keepmecertified.com or any Dealroom Partners owned website means you agree to all of the Terms of Use. It is the sole responsibility of the User to periodically check our Terms of Use to ensure that they continue to agree with any changes that were made. If at any time a change is published and the User does not agree with this change, they must contact a member of our support or executive team immediately with an explanation and cease use of our website and any associated services.
Dealroom Partners reserves the right to make and publish any changes for any reason to the Terms of Use and it is the sole responsibility of the User to periodically check the Terms of Use to ensure that they continue to agree with any changes that were made. If at any time a change is published and the user does not agree with this change, they must contact us immediately with an explanation and cease use of our website and all associated services.