Last updated 07/7/2023
Questions regarding course content or technical issues may be submitted via email to support@keepmecertified.com
Dealroom Partners llc (dba Keep Me Certified) may herein referred to as "Dealroom Partners" is a Massachusetts limited liability company and is the entity that fully owns and operates Keep Me Certified.
User- A user is any person or any thing (robots included) that accesses our website.
Website- keepmecertified.com and any subdomains or other domains owned and/or operated by Dealroom Partners
We need to obtain certain information for identification purposes. Any personal information that is stored, is stored in our secure database. Your credit card number and security code are never stored in our database. Your full credit card number is encrypted and sent directly to our payment processor. We may use your name (first name and first letter of your last name) and likeness to temporarily display in the corner of our website through a third-party service named Nudgify. You can learn more about their service at nudgify.com If your name and/or likeness appears on our website and you would like us to remove it, please send us an email to support@keepmecertified.com and we would be happy to promptly remove it. We take reasonable and appropriate steps to protect the security and integrity of our systems and the data we collect. However, you acknowledge and agree that: (A) no method of transmission over the Internet or method of electronic storage or transmission is 100% secure; and (B) we make no guarantee regarding the security of our systems or the data we collect.
The pricing set for each of our courses and course packages is subject to change at any time without notice.
If you are not satisfied for any reason simply contact us within 24 hours of registering for the course to receive a full refund. If you have already completed the course or any certificate of completion has been sent prior to requesting a refund, you are not eligible for a full refund, but may be eligible for a partial refund as described in this section. If you purchased a package of courses and already completed some of the courses in that package, you may be eligible for a partial refund. If you have purchased our real estate license exam prep course (not continuing ed) that comes with an ebooks, the cost of the ebooks will be deducted from the refund amount since we cannot resell them and they are already in your possession.
The Terms of Use and the relationship between you and Dealroom Partners shall be governed by the laws of the Commonwealth of Massachusetts. You and Dealroom Partners agree to submit to the personal and exclusive jurisdiction of the courts located within Suffolk County, Massachusetts. The failure of Dealroom Partners to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use remain in full force and effect. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the website or the Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred.
Users (you) are not permitted to copy, record, take photographs, screenshots, videos of, replicate, or make derivative works of our website, or course content without explicit written permission from Dealroom Partners.
By registering, you certify under penalties of perjury that you are the only individual whose license number is attached to your account. Additionally, you are certifying to us that you, the student receiving the educational credit for completing each course, are the individual who performed (or will perform) all of the work required to complete the course and obtain credit. Only you are permitted to login to your account on our website.
We work tirelessly to produce and offer quality training content and superior customer service for all of our users. One way that helps us obtain feedback is by including a very brief survey at the end of many of our courses. It takes about one minute to complete and may be considered a required module in the course. The quantity and/or quality of your feedback does not affect your ability to obtain a certificate of completion. We appreciate any and all constructive criticism and are happy to hop on a call to discuss further if necessary. Thank you in advance for your participation and assistance in helping us continue to build better training for professionals.
All inbound emails and messages sent from a User to Dealroom Partners can be posted on our blog, website, or other social media sites managed by Dealroom Partners. If an email is chosen to be posted, any secure information including your email address, phone number, address and license number of the sender will be removed prior to posting. We may use and/or publish your first or full name.
As a regulated and licened real estate school, we are required to comply with any and all requests from a regulatory entity (ie Real Estate Commission, Department of Consumer Protection, Division of Professional Licensure, etc.). We will provide any information requested by a regulatory entity to that entity or third-party per their instruction.
If any reasonable accommodation is needed, please reach out to Jeff by sending a note to support@keepmecertified.com or calling us at 617-651-1335. Reasonable accomadations can also be made via mail to Keep Me Certified, PO Box 15366, Boston MA 02215
Attention REALTORS: This paragraph is just for members of the National Association of Realtors. Our Code of Ethics course is produced from the NAR curriculum available on their website for the purpose of meeting the education requirements for their members, but it is up to each individual/local association to determine whether they will accept our course for credit towards the NAR specific Ethics requirement. If you are affiliated with a local NAR association, please check with them to confirm whether or not they will accept this course to satisfy the NAR Ethics requirement. This course is already fully approved for continuing education credit towards satisfying the state's license renewal requirement in each state it is offered.
This section is ONLY applicable for our South Carolina real estate students.
The South Carolina Real Estate Commission mandates every real estate school provide access to an Enrollment Agreement which includes information about the school, course and any necessary policies/rules (eg refunds, course availability, testing, passing scores etc..) The SC Real Estate Commission requires that the terms of the Enrollment Agreement be agreed to prior to enrolling in the course so here at Keep Me Certified we include a copy of our Enrollment Agreement in the Terms of Use because every South Carolina student is required to agree to the terms of our Enrollment Agreement. A copy of our Enrollment agree can be found here and before beginning each of our South Carolina approved continuing ed course.
To earn a referral fee, ALL of the following rules must be met. They are simple and we unfortunately need to spell them out so people don't take advantage of us. A new student (“Referree”) must access our website using the referring students ("Referror") personal referral link when they are ready to create their account and pay for one of our course packages. Our servers will automatically recognize and record the referral once the Referree succesfully submits payment.
Each successful new referral that meets ALL of the above criteria is worth $10. Referral checks are sent out at the beginning of each month in arrears for all referrals made during the previous calendar month.
Per IRS requirements, any individual or entity that earns in aggregate more then $599 in referral fees will be required to provide us with the appropriate W9 or equivalent paperwork.
Please reach out to us with any questions and thank you for continuing to help us grow!
As we have all experienced, occasionally websites go offline due to a hiccup somewhere on the internet. We are rarely unavailable or offline, but this is the internet and anything can happen at any time. Remember when Facebook and Instagram were unavailable globally for hours in 2021? If it can happen to them, it can happen to anyone. In the unlikely event that we do go offline, which is rare, it is usually due to an upstream service provider (ie AWS, Cloudflare, or another service provider) that is subsequently affecting the availability of our and many other websites. Our leadership and engineering team will get notified from automated monitoring tools we have in place and we will work dilligently to get our website and services back online asap. Know that we will do everything we can to get back online asap.
Student have access to each course for 12 months from the date they have enrolled. Students can watch and review course videos as many times as they desire and at their own pace for 12 months from the date they enrolled. Even though we offer many classes, the registration fee will only give a student credit for a maximum number of continuing education credit hours that they registered for. There is one regulatory exception for of our Colorado students enrolled in an Annual Commission Update course. Students enrolled in one of our Annual Commission Update courses will lose access to that course if they have not completed it by December 31 at 11:59pm.
All content on the site is fully owned by Dealroom Partners and by signing up for an account you are granted a limited “personal use” license. No content may be recorded, licensed or re-purposed for any form of commercial or non-commercial use without obtaining prior express written consent from Dealroom Partners.
Our courses are designed to provide accurate educational information regarding the subject matter covered. Our courses are NOT taught by or with legal counsel and therefore cannot and should not be used for legal advice at any capacity. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Users hereby release and forever discharges Dealroom Partners LLC (Keep Me Certified), its partners, instructors, guest instructors, employees and contractors from any and all causes of action and/or claims for relief, including attorney’s fees and costs, which have been or may be sustained as a result of the educational information provided.
Dealroom Partners provides its website(s), service(s), blog, and/or online courses on an “as is with all faults” basis and User assumes all risks of using the website and/or online courses and all risk of errors and/or omissions, including the transmission or translation of the information in the website(s) and/or online courses. Dealroom Partners is in no way, shape, or form liable in any way whatsoever for any type of damage that a user may cause to themselves or others (personal and/or property and/or otherwise) before during or after the use of our website. In no event shall Dealroom Partners total aggregate liability for all damages, losses and causes of action (whether in contract, tort (including, but not limited to, negligence and strict liability), or otherwise) arising out of or related to these terms, the website and/or online course, and/or use of Dealroom Partners web site, exceed the fees paid by User for the website and/or online courses even if Dealroom Partners or its affiliates have been advised of the possibility of such damages. If and to the extent any payment required to be made under these terms or damage limitation set forth herein is deemed to constitute liquidated damages, User acknowledges and agrees that such damages are difficult and impossible to determine and that such payment is intended to be a reasonable approximation of the amount of such damages and not a penalty. Notwithstanding anything to the contrary contained here, User’s sole and exclusive remedy for any breach of these Terms of use and/or any liability arising out of or related to these Terms of Use and/or the website and/or online courses shall be a refund of the fees paid by User for the website and/or online course. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the aforementioned limitation or exclusion may not apply. User agrees to indemnify and hold harmless Dealroom Partners llc, its officers, partners, agents, employees, owners, instructors, guests, contractors, representatives and any other affiliated parties from any and all claims made against Dealroom Partners due (in part or whole) to the use of this website, courses, and educational content contained within.
You acknowledge and agree that: (i) you are waiving your right to a trial by jury and your right to participate in a class or representative action; and (ii) you may bring a claim(s) against Dealroom Partners only in your individual capacity, and not as a plaintiff or class member in any purported class, representative, or private attorney general proceeding. For purpose of clarification, you cannot make "class action" claims. An arbitrator cannot group your claim(s) with any other claims, causes of action, or disputes.
You hereby agree to defend, indemnify and hold harmless Dealroom Partners, its affiliates, and its and their respective officers, directors, employees, and agents from and against all third-party claims and liabilities (including attorneys’ fees and costs) arising out of or relating to your violation or alleged violation of these Terms.
The best and fastest way to reach us is by email at support@keepmecertified.com or through the live chat feature available across most of our website. Our phone number is 617-651-1335.
Keep Me Certified
PO Box 15366, Boston MA, 02215
Accessing and using keepmecertified.com or any Dealroom Partners owned website means you agree to all of the Terms of Use. It is the sole responsibility of the User to periodically check our Terms of Use to ensure that they continue to agree with any changes that were made. If at any time a change is published and the User does not agree with this change, they must contact us immediately with an explanation and cease use of our website and any associated services.
Dealroom Partners reserves the right to make and publish any changes for any reason to the Terms of Use and it is the sole responsibility of the User to periodically check the Terms of Use to ensure that they continue to agree with any changes that were made. If at any time a change is published and the user does not agree with this change, they must contact us immediately with an explanation and cease use of our website and all associated services.